Additional Resources

These other Ops Guides in our library will also be helpful if you are interested in learning more about any of the following topic:

PagerDuty Resources#

For step-by-step instructions for setting up your team in PagerDuty, see this On-Call Rotations and Schedules resources page
How to Get Notified Before You Go On-Call in PagerDuty so you never miss a shift! Sign up for our e-book
Keep an eye on our events page for meetups, webinars, PagerDuty Connects, and other opportunities
For in depth training check out PagerDuty University
The PagerDuty Community is a great way to connect with other folks, ask questions, find answers, hear about upcoming events, and much, much more!

Increment, a magazine published by Stripe published an issue about on-call as their very first issue
An article by Ernestas Narmontas detailing good practices for leaving on-call better than you found it.
An Ask Miss O11y post from Honeycomb about going on call for the first time.
Alice Goldfuss’s open source on-call handbook
New Relic shares some of their best practices for on-call, as well as their incident response workflows
This post from Button highlights the power of an engineering on-call culture
This article in Sysadmin, by Andrea Spadaccini and Kavita Guliani describes being an on-call engineer from the Google SRE perspective
In this classic session from the Velocity conference, Etsy’s team talks about how they worked to quantify their on-call. Mean Time to Sleep.